Support Services
The Sunnyside Promise
People First
Sunnyside Australia is passionate about people. Unlike many others, Sunnyside pays support workers well (no contractors!) and creates a caring environment that fosters opportunities for coaching, continued learning and development. Sunnyside believes people, quality, professional development and maintaining Sunnyside’s endorsement as an NDIS registered organisation comes before profit. Embedding a culture of continuous improvement is an important priority at Sunnyside.
Our Support Services
Our Heartfelt Supports & Services
Support Coordination / Recovery Coaching
Accommodation Support
(including SIL and ILO)
Home is where the heart is & we’ll support you to live life as independently as possible, at home. We can assist with:
- In-home 24-hour Support
- Supported Independent Living (SIL)
- Learning Life Skills
- Meal Preparation & Cooking
- Laundry & Light Cleaning
Short Term Accommodation (STA) & Respite
Life is about living! We’ll support you to design and enjoy your own perfect getaway. Whether you want rest & relaxation or action & adventure we’ll be right by your side supporting you to explore life, learn new skills, and achieve your goals while you have fun!
- Your Home
- Our Home
- 5* Hotel
1:1 Support Home or Community
We’ll support you to connect, access, & participate in your community. Whether you are running errands or engaging in fun activities, we can support your participation:
- Transport & Travel
- Shopping & Appointments
- Community & Social Activities
- Sport & Recreation
- Intensive In-home Support
- Overnight Support
Employment Support
Whatever your employment goals, with our support, you can learn new skills new work-readiness skills and take steps towards achieving your employment goals. We can even help you find a job you love and provide you with on the job coaching and support!
Gold Coast Clubhouse 1:1 and Group Support
Gold Coast Clubhouse is a vibrant member-led community creating opportunities for people experiencing mental health to build skills, study, find employment, & socialise.
Work in the Business, Hospitality, or Employment unit and assist in the day-to-day running of the Clubhouse.
You belong here!
Aged Care (Currently Fee for Service)
We understand that sometimes, distance can get in the way of spending quality time and care to your loved one.
Partner with Sunnyside to design heartfelt support for your mum, dad, grandma, grandpa, or ageing loved one.
Together we can tailor support to promote independence, connection, and happiness to your loved one, whether they are in hospital, aged care, or in their own home.
Counselling & Coaching
Coming in 2025
Our Support Philosophy
Our Support Philosophy
Feel The Difference
Strengths-based
We understand that people are generally doing the best they can with the knowledge, skills, and resources they have. Often, over time, our role is to help people discover or rediscover their strengths, skills, and capabilities and community networks to use these skills to learn and grow so they can live a connected, happy, and fulfilling life.
At Sunnyside, we see the whole person and connect with people through their valued roles rather than just a person’s disability, illness, diagnosis, or condition. We understand the impact disability and illness can have and we do not seek to minimise peoples’ experiences. We’ll do our best to use your language when we talk about your disability and/or experiences.
Person-centred
Recovery-oriented
Trauma Informed
Many people live with the overwhelming and ongoing effects of past and present trauma. Trauma Informed Practice recognises the prevalence of trauma and creates an understanding and responsiveness to the impact trauma has on the emotional, psychological, and social well-being of individuals and communities. Keeping the possibility of trauma on our radar means keeping the sensitivities and vulnerabilities of people who may be trauma survivors in mind. It also means acknowledging, understanding, and respecting a person’s story and further, changing the mindset from ‘what is wrong with you’ to ‘what may have happened to you’ when supporting a person.
Having a basic understanding of how stress can affect any of us can certainly help the support relationship. Knowing this will make us less likely to fuel other people’s levels of distress. This means remaining aware of how we engage, support, and interact with people and being curious around what helpful support looks like for each person, individually. It is important to understand that positive experiences in our support relationships can help us heal and negative experiences can sometimes make our emotional and psychological issues worse.
Trauma informed practice creates opportunities for people who have lived through trauma to rebuild a sense of control and empowerment in their lives and sometimes this can involve learning more helpful and self-serving strategies to cope with the everyday realities of life.
Meet The Support Team
Our Passionate Staff
We’re a passionate bunch of goodhearted people who believe in people before profit!
And because we’re not fixated on money, we spend our time ensuring we are offering quality support that meets the needs of those who have chosen to place their trust in us.
Alyssa Gordon
Support Coordinator / Quality Specialist
Tayla Norris
Support Worker
Josh Robertson
Support Worker
Are you ready to find your tribe?
join our Sunnyside family today
Whether you’re seeking opportunities to connect, contribute or learn, our community offers a welcoming space for you. Reach out to us today and take the first step towards joining our Sunnyside family.