Sunnyside Australia is passionate, trusted & experienced in delivering quality mental health & disability support & services to adults (& their family & supporters). We don't use a cooker cutter approach, we understand that each person is unique and offer a range of tailored supports focused on the strengths, needs, goals and aspirations of each person.  

Sunnyside Australia is super passionate about partnering with participants, their family and supporters to design and deliver meaningful services and supports to truly meet the needs of our local community.  Members of our Sunnyside team have worked in the community services sector for close to 20 years now and genuinely care about delivering quality supports. At Sunnyside, we are driven by our passion and love of people and humanity, not money. Sunnyside Australia was founded because we were sick and tired of working for big providers and organisations who saw money and profit, not people and potential. We don't care about money, we care about our purpose and we are focused on being the most trusted provider in delivering quality community services with care. 

Relationships are important to us and we believe they are the foundations for a solid professional relationship. We'll take our time to get to know you and understand what is important. Once we know what works, what is helpful, and what your strengths, goals and aspirations are, we'll work with you to personalise support that is just right for you. We respect your right to make decisions about your own life and we don’t judge. We know our place and value each person as the captain of their own ship. We love human rights and can support you to understand and exercise yours so you can live a fulfilling and happy life, in ways that are important to you. We offer helpful strengths based, person centered, & recovery-oriented support and/or coaching. We'll also ask you for feedback on how we are doing, because our goal is that you see us as one of your biggest supporters! 

Yes!  Wherever possible, Sunnyside will enable opportunities for you to be involved in the selection of your own support team. We also use 'Worker Professional Profiles' to help you learn more about the available team members . As we grow, we'll update our website with photos of our Support Workers too. 

Sunnyside takes employing the right people for our Sunnyside team very seriously. We believe in and use values based recruitment. This means we attract and recruit applicants on the basis that their individual values and behaviours align with the values of Sunnyside. We also look to enlist people with experience and relevant qualifications. At Sunnyside, we invest in our people by offering regular professional development opportunities.  We encourage our #teamsunnyside to continue to learn and grow so they can be the best Support Workers they can be, which ultimately helps you to achieve your goals and live a life you love! 

Yes! Sunnyside Australia values difference and diversity and knows the value peer support or lived experience can bring to the support relationship.  What's even better, is that Sunnyside is excited about creating opportunities for economic participation for people with lived experience too.  What does this mean you ask?  As we grow, we are totally committed to employing people with lived experience!  

Sunnyside offers services and supports to NDIS participants as well as fee for service participants. Most of our services charge in line with the current NDIA Price Guide and here is why: 

• We understand that many participants, families and supporters want peace of mind, so we are becoming registered. This means we will be certified and undergo a cycle of accreditation every 18 months. This costs money.. and a fair amount of it. 
• Unlike many other organisations, we pay our support staff fairly and in accordance with the modern award... we don't believe in EBAs or ripping off support staff. Employing people in this way offers them (and you) stability and consistency because they are less inclined to leave a workplace who genuinely cares about their people. 
• We are committed to offering our support staff employment longevity, so we are turning back the clock to offer our team part-time work. We are starting a movement... #nomorecasuals! 
• We invest in the ongoing professional development of our support staff so they can deliver high quality supports and services to you. Best practice in support work is constantly evolving.. we don't want to support people in outdated ways. 
• If the Gold Coast community shows an interest, Sunnyside is looking to start a Gold Coast Clubhouse. In all likelihood, this would probably be at Sunnyside's expense, but we LOVE the Clubhouse model and understand the value it can add to the community. We would be willing to redirect money from one area of Sunnyside to another just to bring this valuable service back to the Gold Coast community.